Renewals
Your support renewal went up 8%. Did anyone check?
Support and maintenance renewals have a habit of arriving at the worst moment: close to the deadline, with a number that is a little higher than last year, and a reminder that coverage lapses if you do not act.
An increase of a few percent can look small. Across many contracts and several years, it adds up quickly. The question is whether anyone checked it.
Where uplifts hide
- Automatic annual increases written into the original contract and forgotten.
- Quantities that drifted upward from earlier orders, so you renew support on items you no longer use.
- Bundled lines where a change to one item moves the price of several.
- Co-terming that quietly aligns dates and reprices the whole set.
A simple habit that catches them
For each renewal, compare four things before approving: last year's price, this year's price, the quantity covered and what the contract says is allowed. If any of them does not match, ask a question while you still have time to get an answer.
The best time to question a renewal is ninety days before it is due, not nine.
Give every renewal an owner and a date
Most missed savings are not caused by bad negotiation. They happen because nobody was looking. A renewal with a named owner, a reminder date and the original terms in one place gets questioned. One without those things gets paid.
Licenix keeps your contracts, orders and renewal dates together, so the comparison above takes minutes instead of a day of searching.